We use only first production run tiles and each tile is hand-selected for quality prior to beginning our production process.  Each tile is re-inspected after the photo emulsions have been applied but prior to the application of the protective coatings.  All tiles are inspected prior to packing and shipment.  All tiles are individually wrapped and shipped using "bubble pack" to prevent breakage.  

    We cannot accept liability for damage or breakage in shipment or installation.

     Tiles damaged in shipment or during installation can be easily replaced; we keep a record of all shipments and individual tiles can be re-ordered at a single tile charge.

     All tiles in our murals are numbered left to right, top to bottom for easy assembly and the top edge of each tile is clearly marked; the tiles can be mapped out and assembled using a grid.  We strongly recommends the use of silicon grouts — other types of grouts may damage the surface.  If traditional sand/silica based grouts are your only option, we recommend "masking" the tiles with tape prior to grouting.  Do not cut the tiles.

Tile Durability —

     Tilepix tiles are made using three separate, specialized coatings:  The first binds the image permanently to the tile.  The second coating applies an acrylic polymer glaze formulated by Tilepix and  consists of three separate applications.  The third coating uses a specially formulated cross-linked polymer that cures to an incredibly hard and durable surface that protects the tile against everyday wear and tear.  The second and third coatings also contain a UV filtering agent to protect the tile against sunlight and minimize fading.

     Tilepix tiles are resistant to almost every common environmental element except prolonged submersion — you can use them anywhere you use normal tiles.  They are resistant to alcohol, diesel fuel, and most household chemicals.  As with any tile, they should be cleaned using a non-abrasive cleaner.

Suggestions for Mounting Tile Murals —

     Our tile murals can be mounted and displayed in any number of ways — limited only by your imagination...

     They can be embedded within an existing tile installation.  And because our tiles are made using industry standard sizes, you can be assured of a proper fit.
 

     Another popular option is to mount the tiles on a sturdy, rigid backing (¼ plywood or particle board), frame them, and hang them.  You will require a sturdy frame — tiles are heavy.  We suggest laying out the tiles in the pattern in which they will appear, measure the dimensions of the assembled tiles, and cutting the backing material to the same size.  Tiles can be mounted to the backing using a "slow cure*" high grade epoxy.  Polyurethane adhesive is also an excellent choice.

     A third option is to mount the tiles, frameless, in relief.  This method involves the same basic approach as the above option, but cutting the backing material to slightly less than the overall tile dimensions (1 inch less in all dimensions).  

     Lay out the tiles on the backing and mark where the tile seams will be.  Remove the tiles, spray the areas where the seams will appear on the mounting surface using flat black paint, and then re-mount the tiles using a "slow cure*" epoxy.  This method makes your tile mural stand away from the surface upon which it is hung, giving it a dramatic, "floating" appearance.

* Slow cure epoxy...

     We strongly recommend slow cure epoxy for mounting your tiles:  Its strength increases dramatically as it cures and will ultimately provide a bond far superior to any other adhesive.  Slow cure epoxy provides an extended "working time," allowing you the opportunity to precisely position your tiles on their mounting surface. 

     Work carefully — do not allow epoxy to contact the picture surface of the tile — trying to wipe it off only smears it around and using any solvent that attacks epoxy will most likely damage your tile (and your skin). 

     When using epoxy, or any other adhesive, follow the manufacturer's instructions on mixing and using.  Always allow for minimum cure times.

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